Frequently Asked Questions

First the fun part, choose the items you are wanting to rent! After you have chosen your items we require a signed contract, a signature approved credit card form, and a non-refundable deposit of 50% of your rental to reserve your items. The remaining balance is due when you pick up your rentals. For rental orders placed within 30 days of the event, or rental orders $50 or less we require payment in full.

How does the rental process work?

How long is the rental period?

All of our items are 3 day rentals. Typically for weekend events, orders will be picked up on Friday and returned the following Monday, but we will work with your schedule!

Do you require a security deposit?

Yes. We require a security deposit in the form of a current credit card. We will keep your credit card information and your signed contract on file until your rental items are returned.

so What happens if something is damaged?

If smaller items are lost or broken, we charge 3-5 times the rental rate to replace the item. If our larger items or upholstered pieces are damaged we will assess the cost to repair or, if damaged beyond repair, replace the item.

Do you offer delivery and pick-up?

Yes. We do offer delivery and pick up for an additional fee based on mileage. However, we are a small operation and cannot guarantee that delivery will be available, especially during peak wedding season. If you're interested in delivery be sure to ask early. 

Can i Make changes to my order after signing the contract?

We only accept written cancellations. If an order is cancelled, the initial deposit is not returned. You can add to your order at any time, but availability will vary during peak wedding season. You can exchange items for equal or lessor value up until 30 days from the event date. At 30 days you are liable for the remaining balance on all items. 

What happens if my event is outside and it rains?

We would hope that you have a backup plan, since Oklahoma weather can be unpredictable. Upholstered pieces cannot be outside in the rain under any circumstances due to their value. If our items are damaged we would implement our damage policy and charge to repair or replace those items.

If you are interested we can do a full set-up of your rental items for an additional fee. However, just like delivery we cannot guarantee that we will be able to on your date. Be sure to ask well in advance if you would like set-up.

Do you set-up and arrange our rentals?

If you have any further questions be sure to ask!

Email or call us any time 

what are your hours?

We are open by appointment only. We would be happy to make you an appointment at a time that works for you!